Terms and Conditions myan97 – Platform Usage Guide

01Acceptance of Terms and Conditions

By accessing or using the myan97 platform via myan97.wine, the mobile app, or any associated official channel, you agree to be fully bound by these Terms and Conditions. These Terms form a legally binding agreement between you as the user and myan97 as the platform operator.

If you disagree with any part of these Terms and Conditions, you are required to discontinue use of the myan97 platform. Continued use following any amendment to the terms constitutes acceptance of the latest updated version.

02Account Eligibility

To register and use the myan97 platform, you must meet the following eligibility requirements without exception:

• At least 18 years of age at the time of registration.
• Being an individual acting on your own behalf and not on behalf of any third party.
• Not classified as a person excluded from gambling activities by any statutory body or by self-exclusion.
• Not residing in a jurisdiction that prohibits or restricts participation in online gaming.
• Having full legal capacity to enter into binding agreements.

Myan97 reserves the right to request proof of age, identity, or residence at any time. Failure to provide the required documents within the specified timeframe will result in account suspension or closure until verification is complete.

03Registration & Identity Verification

Each user is only permitted to hold one (1) registered account on the myan97 platform. Holding more than one account — whether using a different name, phone number, email address, device, or payment method — is strictly prohibited and may result in the closure of all associated accounts and the freezing of funds within them.

During the registration process, you are required to provide accurate, complete, and up-to-date information. False or misleading information may result in your account being terminated without prior notice.

The Know Your Customer (KYC) process at myan97 involves the following steps:

• Phone number verification via OTP code during registration.
• Identity document verification (MyKad or passport) is required before your first withdrawal.
• Payment method verification to confirm that the account holder matches the bank account or digital wallet owner.
• Additional verification may be required for withdrawals exceeding certain limits or for security reasons.

04Deposit & Withdrawal

Myan97 supports a variety of payment methods popular in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit Terms:

• Minimum deposit is RM 10 for most payment methods.
• All deposits must be made using a payment method registered in your own name.
• Deposits made using third-party accounts are prohibited and may result in funds being frozen.
• Myan97 does not charge any processing fees for deposits.

Withdrawal Terms:

• The minimum withdrawal is RM 30 per request.
• Withdrawals may only be made to the same payment method used for the deposit, or one that has been verified through the KYC process.
• Withdrawal processing typically takes between 15 and 60 minutes, depending on the selected method and verification requirements.
• Withdrawals involving bonuses must meet the applicable rollover requirements before being processed.
• Myan97 reserves the right to perform additional verification for withdrawals exceeding the set daily limit.

05Bonus & Promotions

Myan97 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, daily promotions, and exclusive VIP rewards. All bonuses are subject to specific terms and conditions stated in each offer.

Rollover Requirement (Wagering):

• Every bonus received has a rollover requirement that must be met before a withdrawal is permitted.
• The rollover requirement is typically expressed as a multiple of the bonus amount — for example, 20x means a RM 50 bonus requires RM 1,000 in total wagering.
• Not all games contribute equally to rollover requirements. Some games may be excluded or contribute at a lower rate.
• The validity period for meeting rollover requirements is stated in the terms of each promotion.

General Bonus Rules:

• Each bonus may only be claimed once unless otherwise stated.
• Users are not permitted to claim bonuses using multiple accounts or different payment methods.
• Myan97 reserves the right to void bonuses if there are signs of abuse or fraud.
• Bonuses may not be transferred to other users or directly exchanged for cash.

06Game Rules

All games offered on the myan97 platform — including video slots, bingo, table games, and live dealer games — operate using independently certified Random Number Generator (RNG) technology. This ensures that every game outcome is entirely random and cannot be predicted or manipulated.

• Outcomes of completed games are final and may not be disputed unless a verifiable technical error can be demonstrated.
• In the event of a technical disruption during gameplay, myan97 reserves the right to void the round and return the wagered amount to the player.
• Attempting to exploit software bugs, system vulnerabilities, or using automated software (bots) to play is strictly prohibited.
• Any winnings obtained through methods that violate these terms may be voided without notice.

07Prohibitions & Restrictions

The following actions are strictly prohibited on the myan97 platform and may result in account closure and fund freezing:

• Registering or using an account on behalf of another person.
• Holding multiple accounts, whether in your own name or someone else's.
• Use of third-party software, bots, automated scripts, or any tool designed to gain an unfair advantage.
• Placing opposing wagers (arbitrage betting) or any strategy designed to exploit promotions.
• Transferring funds between player accounts (chip dumping) in multiplayer games.
• Use of fraudulent, stolen, or unauthorized payment methods.
• Any activity related to money laundering.

08Account Closure & Suspension

Myan97 reserves the right to suspend or close any account at any time in the event of a breach of these Terms and Conditions, suspicious activity, or upon request by the authorities. In cases of account closure due to a breach, myan97 reserves the right to forfeit any remaining bonus balances and winnings associated with such activity.

Players may also request voluntary account closure at any time. Voluntary account closure requests will be processed within three (3) business days. Any valid remaining balance will be returned to the registered payment method once all reviews have been completed.

Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee or termination, with prior notice sent to the registered email address.

09Liability Limit

Myan97 strives to ensure the platform operates without interruption and remains available at all times. However, we do not guarantee uninterrupted availability and are not liable for any losses arising from:

• Service disruptions caused by system maintenance, internet outages, or circumstances beyond myan97's control.
• Disputed game results without solid proof of a technical error.
• Losses resulting from account compromise due to the player's negligence in safeguarding their login credentials.
• Payment processing delays caused by third-party payment providers.

Under all circumstances, myan97's maximum liability to any player shall not exceed the total amount deposited by that player within the 30 days preceding the claim.

10Responsible Gaming

Myan97 is committed to promoting responsible gaming and protecting players at risk of gambling addiction. The platform provides several self-exclusion tools accessible directly through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a loss limit for a specific period to prevent excessive losses.
• Self-Exclusion Break: Take a break from the platform for 24 hours, seven days, or 30 days based on your needs.
• Self-Exclusion: Request a permanent or long-term exclusion if you feel that gaming has negatively impacted your life.
• Session Time Limit: Set a time limit for each gaming session to control how long you play.

For more information on how to use these tools, or if you need assistance, please visit our Responsible Gaming us or contact our support team, available 24 hours a day.

11Terms Amendment

Myan97 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior consent from users. However, we will endeavour to provide reasonable notice via registered email or in-platform notifications before any material changes take effect.

The "Updated" date shown at the top of this document indicates when the last amendment was made. It is your responsibility to review these Terms and Conditions periodically. Your continued use of the myan97 platform after any amendment takes effect constitutes your acceptance of the revised terms.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the myan97 support team is ready to assist you. We are committed to responding as promptly as possible.

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon within the platform
• Response Time: Typically within 1 to 3 hours for common issues